Your opinion matters to us — and we say thank you for it. Tell us about your order, review a strain you've grown or join the discussions on our blog: we give a 10% discount promo code for reviews, and we reward the most active members of our Pyramid Family community with gifts. Feedback is what drives our genetics and our service forward.
How we say thank you for feedback
Four ways to get more from us — pick any one or use them all.
⭐ Order review
Once your order is delivered, we email you a link to a short survey by the independent Ekomi platform — a couple of minutes, and a 10% promo code is yours.
It's a review of our service, so the link is only sent to customers who have placed an order on the site.
🌿 Strain review
Grown one of our strains? Tell others on its product page how it grew and what the result was like — we'll send a 10% promo code for a published review.
Anyone with real experience can review a strain — even if the seeds were bought from a partner shop rather than directly from us.
💬 Blog comments
Join the discussions on our blog: ask questions, share your experience, argue the point. For 10 substantive on-topic comments we give a promo code for a gift.
It's our way of saying thanks to the active members of the Pyramid Family community.
🏆 Top of the Pyramid
Our loyalty programme for regular customers: your orders add up over the year, and each level brings gifts — bonus seed packs and exclusive merch you can't buy.
It runs automatically and doesn't get in the way of review discounts.
Didn't receive the review email?
We can send the Ekomi survey link individually:
- Make sure you have already placed an order on our site.
- Message us via the contact form: choose "help and support on orders", give the email address you used for the order, and add "I want to leave a review".
- You'll receive an email with a link to a short survey — complete it and you'll get a discount promo code.
How to use the promo code
- Save your promo code. Personal codes for strain reviews and blog comments are always at hand in your account, under your discounts.
- Pick your products in the catalogue and add them to the basket.
- Enter the promo code in the basket — the discount applies to your order total.
Review rules
- The order review (Ekomi survey) is available only to customers who have bought on our site — it's a review of our service.
- A strain review on its product page can be left by anyone who has grown that strain — including from seeds bought at a partner shop.
- Reviews and comments containing spam, false information, mentions of other brands or profanity are not published.
- On the blog, substantive on-topic comments are what counts.
- A review promo code can be used once. After every new delivered order you'll receive a new review form.
- One review per order.
- The promo code is valid for any products in our catalogue.
After every delivered order — a new form and a new code. For strain reviews, a code comes for every published review; on the blog — for every 10 substantive comments.
Yes. Leave a review of the strain you've grown right on its page in the catalogue — we'll send a promo code for a published review even if you ordered from a partner shop.
No. What matters is honest experience: both praise and fair criticism help us improve our strains and service.
The Ekomi code arrives right after the survey. Personal codes for strain reviews and blog comments appear after publication in your account, under your discounts.
The Top of the Pyramid programme runs independently: you receive the gifts for your yearly order total in any case, and the review promo code comes on top.
Thank you for trusting Pyramid Seeds for 20 years!
